Reviews
November 20, 2015
2025-05-03 | 00:20:42
"Mr Furley, in response to your review posted last week. It seems there is some misconception or confusion about the diagnosis on your pickup truck. When we scanned your truck with the Ford IDS Diagnostic scan tool we noticed that 2 of your 8 injectors were completely failed. The other 6 injectors showed weak on the "injector electrical self test" and 4 of the 8 injectors showed a soft fault code on the electrical self test portion. We did recommend that all 8 injectors be replaced based on the diagnostic results (2 failed and 6 in poor condition) along with your truck's age and mileage. Also stated on your repair order: it was "possible" that the valve cover gaskets and internal wiring looms needed to be replaced. The only way to know if those components have failed is to take the valve covers off. Also noted on the repair order: all 8 glow plugs tested in good condition. TSC did not recommend replacement of all of the parts/components you said we did. We try to give our customers all the information we can, and their options, so they can make an informed decision on the work to be done. I apologize for any misunderstanding about our diagnosis, or any communication issues when you picked up your truck."
August 26, 2015
2025-05-03 | 00:20:43
"AWESOME!! SUPER FRIENDLY! GREAT SERVICE! TSC Ford Specialists were fantastic!! Excellent customer service and very friendly! They did not take advantage of me like most places try to, extremely helpful and experts in repair! We were driving from CA to OH and on day 2 going up the mountains in CO my V6 F150 almost broke down, then hours later it smelled like something was burning (the engine was maxed out). We went to 3 Ford dealerships the next day at 8am and no one could look at the truck until noon or later, and we were on a very tight deadline to get to OH. We called TSC and they said bring it right over, they put my truck at the front of the line and had 4 guys working on it within 5 min of me getting there. They looked over everything for about 45 min, checked and tested everything! They determined probable causes of the burning smell we were smelling after the mountain and decided it wasnt likely anything that would happen again. They made me feel comfortable and confident about continuing across the country! And the truck made it all the way to OH no problems! Even better I walked out of there (an hour later and 4 guys working on my truck and checking everything on it, for just a diagnostic check/inspection fee)!!! Would HIGHLY recommend!!"
June 4, 2015
"These guys are easy to work with and do great work! I have a 2006 Ford F-150 and these guys took great care of my trucks aging needs. I've made the mistake of going to the local Ford dealer service center a few to many times, never again. Fair pricing and a quick turnaround with daily updates on work performed. As far as attitude, (reading a couple of prior reviews) If you can't handle a blunt assessment of your vehicle and think you know more about it than these Pros, then take your chances with the dealer service or just do it yourself!_Thanks Nick and crew."
May 24, 2015
"Nick went above and beyond, there is no question that because of his work ethic and vast knowledge of his trade that he saved me thousands of dollars.__I would recommend TSC Ford Specialist to anyone.__Sam"
May 12, 2015
"First off the phone was answered within 2 rings and Nick answered and was all about my concerns, took the time to listen and provided awesome advice about what he thought I should do... Nick had told myself that his father had passed down the business just a few weeks ago to him, well with just my telephone conversation hands down recommend. I've been bent over and screwed over bye so many places I'll be commenting in the near future about how the service when but thanks Nick for caring about people's 2nd biggest in investment look forward to a long future with your company."
December 9, 2014